Shahidah Travel & Tours Pte Ltd


We Love Hearing From You
...

ENQUIRY/FEEDBACK


*Mandatory fields

What Our Customers Say...



Very good service provided by our group leader Haji Ibrahim. He was very caring and paid much attention to all of the group members. - Lubna Albar (15 Nov City Tour Turkish Airlines)

I am happy with Umrah Trip with Shahidah Travel and overall it was well planned. I'll bw go again with Shahidah Travel. Thank you. - Rosli Bin Mohamad (16 nov with Saudi Airlines)

Semua berjalan dengan baik dan pegawai Cik Norsiah begitu prihatin akan keselesaan para jemaah. Terima kasih kerana saya dan isteri dapat menjalankan ibadah dengan tenang. - Safri & Isteri (17 Nov with Scoot)

Alhamdulillah saya ingin berterima kasih pada Hjh Ruminah dan Ustaz Muiz yang membantu kami ke hospital untuk rawatan tangan ketika berada di Mekah dan Madinah. Perkhidmatan yang baik. Teruskan... - Yusri & Isteri (19 Nov with Scoot)

Terima kasih di atas perkhidmatan baik yang telah diberikan oleh pegawai Encik Fendi. Secara keseluruhan semuanya bagus dan berjalan dengan lancar. - Khairi Bin Kamdi (21 Nov with Scoot)

Friendly and experience. Very helpful in anyways and tried their level best throughout the whole trip.             - Rosmalawati Binte Abdul Majid. (23 Nov BMQ with Turkish Airlines)

Alhamdulilah . Its was a good trip . We enjoyed it . Thanks for helping to arrange it . 
From our Senior MP ( Dec trip 2014 ) 

Nice place and hansome guys too !! . Really Islamic Knowledge . Come to Uzbekistan ! The best trip ever . Thank you Kak Su . From NurIzzah and Izzaty ( Dec trip 2014 ) 

Best trip ever . Guide was superb and wonderful ! Thank you Shahidah ! 
from Mdm Juriyah & Family ( Dec 2014 trip - Spain ) 

"Salam pada keluarga Shahidah. Saya amat berbesar hati di atas layanan diberi pada saya sekeluarga semasa kami berada di Phuket. Tour guide Wawa sangat baik budi pekertinya... Dia sanggup go an extra mile by lending her spare phone so she can contact me easily. When my child vomited at one of the shop she doesnot mind to help clean it up. I feel bad but was touched by her kind act. She also explain throughout our journey the places that is of benefit to go and by guiding us through we planned everything nicely which is good. My family enjoyed this short trip so much that we want to go again and want to look for Wawa again. I recommend Wawa to all who wants to go Phuket." - Nurzalini Binte Rahim 


Salam Kepada Pegawai-Pegawai Shahidah Yang dihormati,
Saya mewakili keluarga saya ingin sangat mengucapkan ribuan terima kasih kepada Shahidah kerana membantu kami untuk ke Baitulmaqdis, Madinah, Makkah dan melakukan Umrah. Alhamdulillah semua sihat dan selamat kembali ke tanahair.
Kami ingin sangat mengucapkan terima kasih kepada Hajjah Zaiton Wahab, pegawai kami. Kami sungguh terpegun dengan servis yang telah diberikan kepada Jemaah Shahidah.
Walaupun beliau sungguh letih (boleh dilihat dari wajahnya), dia tetap menjalankan tugas dengan sempurna dan yang terbaik. Dia menuliskan kad putih kami untuk ke Baitulmaqdis, menanyakan kami satu per satu jika kami telah niat miqat untuk ke Tanah Haram setiap kali kami ingin melakukan umrah, menanyakan jika makanan disana semua sempurna atau tidak, dan terutama sekali membelikan carrier bayi cucu saya yang telah hilang di Madinah. Dia juga cuba sedaya upaya untuk mencari kereta tolak bayi yang telah hilang di Bangkok semasa mahu menuju ke Amman. Hajjah Zaiton juga mengambil inisiatif mengambil air untuk abang saya apabila dia menanyakan air dari pramugara. Hajjah Zaiton menanya semua jemaah Shahidah sesiapa yang belum ke Ar-Rawdah dan ingin membawa mereka. Dia membawa anak menantu saya ke Ar-Rawdah dan membawa anak menantu saya menghabiskan umrahnya apabila dia telah batal wudhuk. Dia juga mengambilkan abang saya kerusi roda apabila dia tahu abang saya memerlukan kerusi roda itu untuk ke Ar-Rawdah. Walaupun telah sampai ke tanahair, Hajjah Zaiton tetap menelefon kami untuk menanyakan khabar sekeluarga. Kami berasa sungguh kagum dengan servis yang telah diberikan kepada kami.
Jazakillah Khair, Hajjah Zaiton Wahab. In Shaa Allah kami akan berjumpa sekali lagi pada 27 Jun 2014.
“It is the little things you do for your customers that make their experience perfect.”
Dari: Mohamed Ismail and family
Tarikh Berangkat: Umrah-Baitulmaqdis 15 March '14
Pegawai: Hjh Zaitoon Abd Wahab
(Reference: Feedback Form Shahidah Travel)

It has been two weeks since our return from Umrah Jun 2012. I am very pleased and satisfied with the service provided by Shahidah and would recommend it widely to All. My family of four consisting of two children, 3 & 8, were well-taken care of and the guiding Ustazs were excellent and helpful. Though we had experience Umrah with other agency, Shahidah Travel is without doubt the BEST IN TOWN!! The sincerity in providing quality service differs Shahidah from the rest and we really thank you for that. Thank U Shahidah Travel.
From: Sahruddin Shani. (Reference: Form Feedback Shahidah Travel)

 
Assalamualaikum Shahidah Travel,
Saya dan isteri ingin mengucapkan terima kasih kepada pegawai Shahidah, Hjh Mariam yang banyak membantu isteri saya ketika mengerjakan umrah baru-baru ini.
Hjh Mariam sentiasa mengambil berat tentang keperluan jemaah beliau dan jugak isteri saya.
Sekali lagi,ucapan terima kaseh kepada Hjh Mariam dan jugak kepada SHAHIDAH TRAVEL
From: Din & Yani. (Reference: Form Feedback Shahidah Travel)
 
Assalamualaikum Shahidah Travel,
The Ismail family would like to thank you for all the hard work when guiding us to umrah on the 07/03-17/03/12. We are very satisfied with the tour, infact we learnt alot and looking forward for our incoming trip to there. Specially thank to Ustaz Haji Aziz, Ustaz Haji Ismail and his wife and also Cik Roz that help with the paperworks.
Ya Allah, It was really the best trip ever for me and my family. Alhamdullilah we manage to finish it smoothly without any hiccups. The USTAZ(S) memang gerek! We learnt alot. Insyallah, Kita kan ke sana lagi and really looking forward to see all of you again :) Assalamualaikum
From: Nur Rufaidah Binte Mohamed Ismail. (Reference: Form Feedback Shahidah Travel)
 
"I miss Mekkah n Madinah so much.Ya ALLAH please let me go there again."  
From: Hannah Shereen (Reference Facebook on page Shahidah Travel) See the original
 
To: Hjh Rozy & Hjh Zaiton-Shahidah Travel & Tours Pte Ltd
"This is just a token of appreciation to Shahidah especially to both of your outstanding staff Hajah Rozy & Hajah Zaiton for the guidance, patience and understanding prior to our departure for our Umrah on 8 Mar 2012. Our deepest sincere thanks to Hajah Zaiton who shows great patience in handling 37 umrah's jemaah that departed from Singapore on 8 Mar 2012, six of us be wheel chaired throughout the period.
        She ensured the smooth transfer of our wheelchaired mum during transit at Abu Dhabi, hence we were able to proceed without worrying much about her. Hajah Zaiton showed great leadership qualities, patiende in handling diffrent jemaah's needs.
        Her guidance to first timers were remarkable. She had indeed made our stay in both Madinah & Mekah a memorable one. We believe other jemaah would agree that we were able to perform our Umrah with ease with the guidance and patience from all staffs involved in booth Madinah & Mekah (Hj Ehsan, Ust Salam, Ust Helmi and all those that we could not list their names here).

May Allah SWT blessed all of you. Last but not least "THANK YOU SHAHIDAH" and we look foward to being with you again in our Haji/Umrah package in near future, insya Allah."  
From: Omar's Family Kalsom Abdullah (Mother), Mohd Kassim Omar, Maimunah Omar & Husband (Sahbudin), Rahimah Omar, Zoyyah Omar (Reference Shahidah Travel)
 
"My wife & I are indeed pleased with the stirling service provided by Shahidah Travels during the recent Hajj. Despite the constraints posed by the lack of officials to serve the pilgrims, its MD, Tn Hj Ayoob has personally helped in ensuring that the needs of the pilgrims are attended to conscientiously! Thank you !"  
From: Abdullah Hussain (Reference Shahidah Travel)
 
"Alhamdulilah. My special thanks to Hj Ayoob and the Shahidah Haji Operational Group, especially Hjh Rosi, Hjh Yati, Hj Ibrahim, Hj Masrani, Hj Yahya, Ust Abdul Salam, Ust Salman, Ust Baharudin and Ust Yusoff for the outstanding commitment and support. I personality received during my recent haji trip (Oct/Nov 2011).
I shall remain deeply indebted to all forever for making the trip really satisfying and fulfilling, both physically and spiritually. May Allah bless and reward you all."  
From: Norashikin Abu Hassan (Reference Shahidah Travel)
 
"Ucapan jutaan terima kasih kepada Shahidah Travel yang menjadikan umrah saya sekeluarga pada 6/6-15/6/2011sangat menyenangkan. Bimbingan ustaz-ustaz serta pegawai-pegawai di Singapura mahupun di Mekah dan Medina amat dihargai. Yang pasti, ini bukan kali yang terakhir keluarga saya akan menggunakan perkhidmatan yang berkualiti tinggi. Kali pertama 2010 perkhidmatan yang sangat memuaskan dan 2011, prestasi yang baik dan berkualiti serta yang akan datang.....TERIMAKASIH Hj Ayob atas memberikan perkhidmatan yang STAR JEWELS!!! salam sayang Cikgu Samsiah sekeluarga."  
From: MIRA SHERMAN (Reference Facebook Shahidah Travel)
 
Saya amat berpuas hati dgn Hajjah Mariam (pegawai) dengan cara mengatur acara harian dan jawapan yang diberikan sangat memuaskan Terima kasih.
From: Jemaah Bulan Jun (Reference Facebook Shahidah Travel)
 
Saya sangat berpuas hati dengan layanan dan Khidmat yang diberikan oleh semua pegawai Shahidah. Terutama skali kepada pegawai saya Haji Salleh dan Hajjah Zaitoon. Mereka banyak membantu sepanjang Umrah saya dan isteri.
From: Jemaah (Reference notes submit to Shahidah Travel)
 
Alhamdulilah kepada Allah Swt yang telah membawa kami ke tanah suci Makkah dan Madinah. Kami benar-benar bersyukur, gembira kerana dapat mengerjakan ibadah umrah semasa di makkah dengan sempurna.
Bimbingan dari ustaz-ustaz di sini serta bantuan dan dari pegawai Shahidah terutamanya kakak Hajjah Kamisah yang peramah dan berdedikasi pada setiap jemaah Shahidah kumpulan biru.
Kami dengan ikhlasnya ingin mengucapkan ribuan terima kasih kepada anda.
From: Norkiah dan Nazri, Saliha. Hajjah Kamisah, Kumpulan Biru (Shahidah)